About Us
The optometrists and staff of Dr. Alan Byrd & Associates serve Harnett and Johnston counties with five offices conveniently located. Our full service offices use state-of-the-art equipment to assist our doctors and staff in providing the best possible vision care for healthy eyes with maximum vision and comfort.
Our optical and technical staff are experienced professionals who have earned licenses and certifications to provide excellent patient care to assist in the selection of eye wear and to train on the proper care and wearing of contact lens.
Because patient care is our number one focus we have dedicated appointment specialists who handle all phone inquiries and requests to provide you with a prompt response to your appointment requests and status updates on your orders.
Our friendly insurance and billing department works with patients to file and receive payments for services so that our patients receive full benefit of all coverage. For patient visits scheduled 24 hours in advance our insurance team will research and verify your benefits and post this information in your chart so that we can inform you of your benefits upon arrival.
Use this Web site to communicate with us as well as to gain information about you eye health. Let us know how we can serve you better.
Our Values
Leadership: At Dr. Byrd & Associates, you receive the kind of quality and service you expect from a leader. Our company is always evolving as the needs or our customers change and as new opportunities are created in the market. You can rest assured that, working with Dr. Byrd & Associates, you will enjoy the latest services, technology and developments in the industry.
Teamwork: We make it our responsibility to know you and your business. We work closely with you to ensure that the solutions we provide are tailored to meet your unique needs and challenges. We are committed to your success.
Customer Relations: At Dr. Byrd & Associates, our highest priority is satisfied customers. You are important to us and you can expect us to go the extra mile for your business. Superior customer service is the hallmark of Dr. Byrd & Associates. We are proud to serve you and work hard to earn your business.